Annette D’ambrosio has acquired 45 years experience and professional training in management of small/medium businesses, franchises, large retail operations, corporate banking liaisons and has been the owner and operator of more than one multimillion dollar business throughout her career. Annette is a highly motivated, high energy, high performing and goal oriented individual who comes with a rigorous understanding of customer service excellence, which has enabled her to develop a straightforward, six-step approach that anyone can use to succeed in developing outstanding customer service abilities. Annette has helped develop and implement strategies on building client loyalty and outreach. Annette’s belief is in challenging herself and others to become outstanding in their accomplishments.